High Quality.
Bespoke Customer Service 
Our vision
Madera was founded by a pair of brothers whose father and grandfather spent their lives devoted to the wooden packaging and lumber distribution industries. We have a vision to make the best custom wooden packaging solutions and provide the best customer service.
All about long term relationships
To achieve this, Madera is committed to building a long term relationship with our clients. Instead of using the cheapest materials, we choose to use high quality materials and good craftsmanship to ensure our clients are not surprised with hidden costs associated with in-transit damage or suboptimal packaging designs.
Highest level of customer service
And unlike competitors who produce standard, off-the-shelf pallets, we choose to specialize only in custom solutions that require experienced, dedicated and reliable partners. With our team that includes account managers and subject matter experts who have been working in this industry for more than 30 years, we deliberately choose to work with a smaller number of clients so we can provide the highest level of bespoke customer service.